• 
  3 hours ago

  Stacey went above and beyond to get us our new car at a fabulous price and delivered in double quick time. We could not fault her service and rate it 10 out of 10.

  mary jane walmsley Vauxhall Drayton Motors Grimsby
  Response from Drayton Motors 2 hours ago

  Thank you for your fantastic feedback. I’m delighted to hear that Stacey went above and beyond to help you secure your new car at a great price and with such a quick turnaround. Providing excellent service and making the process as smooth and straightforward as possible is exactly what we aim for, so it’s wonderful to hear Stacey delivered a 10 out of 10 experience. I’ll be sure to pass on your kind words to Stacey — she’ll be delighted to receive the recognition. Thank you again for your support and enjoy your new car! Best regards, Jason Carter Head of Business

• 
  15 hours ago

  I found a Kia Sportage on Autotrader and enquired via the website after an unfortunate experience with another dealership prior to Drayton; I was contacted by Cole who was very personable, knowledgeable and extremely helpful! I felt in good hands from the start, everything was explained, efficient, various options given and no pressure applied. Have had 4 cars in the past, and this has been the easiest and smoothest experience I've had. The car was delivered in fantastic condition and the delivery guy, Mike, was also lovely and knowledgeable. Would 100% recommend and will no doubt be a returning customer in 4 years time

  Gemma Ransome Drayton Motors Kia Louth
• 
  1 day ago

  Drayton Motors Kia Scunthorpe were really helpful and I'd recommend them because , Raj the salesman was great from the start. He made buying the car very easy, answered all my questions and had good knowledge of the vehicle. He kept to his promise of making sure any little things that I found on the vehicle which needs attention was delt with before delivery of the vehicle, even sending me a video the night before it was delivered. Would definitely deal with Drayton Motors Kia Scunthorpe and especially with Raj.

  Darren Hornsby Drayton Motors Kia Scunthorpe
• 
  1 day ago

  We had a very positive experience with Drayton Motors Kia Boston. The staff were welcoming without being intrusive, and the showroom was clean, well‑organised, and easy to browse. Information was clear, and everyone I spoke with was friendly and helpful. We first spoke with Charlie, who was extremely knowledgeable, and later dealt with Jamie, who answered every question confidently and guided us through finding the right car. He arranged test drives, including one of a similar model while ours was being transferred from another branch. Once it arrived, we were able to drive the exact car we ended up purchasing. Overall, we’re very pleased with the whole experience.

  Yvonne Fowler Drayton Motors Kia Boston
• 
  2 days ago

  Thanks to Karl and the team,great job.I would highly recommend.

  Lucy Carter Fix Auto Grimsby
  Response from Drayton Motors 2 days ago

  Thank you for your fantastic feedback. I’m delighted to hear you were pleased with the work carried out by Karl and the team. I’ll be sure to pass on your kind words to them — they’ll really appreciate the recognition. Thank you again for your recommendation and support. Best regards, Jason Carter Head of Business Fix Auto Grimsby

• 
  2 days ago

  Thanks to Ben and the team,exceptional service.

  Lucy Carter Peugeot Drayton Motors Grimsby
  Response from Drayton Motors 2 days ago

  Thank you for your fantastic feedback. I’m delighted to hear that Ben and the team provided exceptional service and made your experience such a positive one. I’ll be sure to pass on your kind words — they’ll be greatly appreciated by the whole team. Thank you again for your support and for choosing Drayton Motors. Best regards, Jason Carter Head of Business

• 
  2 days ago

  Fantastic service from Ben and the team,would highly recommended.

  Lucy Carter Vauxhall Drayton Motors Grimsby
  Response from Drayton Motors 2 days ago

  Thank you for your fantastic feedback. I’m delighted to hear that Ben and the team provided such great service and made your experience a positive one. I’ll be sure to pass on your kind words to them all. Thank you again for your recommendation and support — it’s very much appreciated. Best regards, Jason Carter Head of Business

• 
  2 days ago

  Exceptional customer service,Thank you to the whole team from Sales to Service who looked after me following me bringing my car in for service to leading to my new shiny Mokka which I love thank you again.

  Lucy Carter Vauxhall Drayton Motors Scunthorpe
  Response from Drayton Motors 2 days ago

  Thank you for your fantastic feedback. I’m delighted to hear you received exceptional customer service from both our Sales and Service teams. It’s great to know that your visit for a service ultimately led to you finding your new Mokka and, most importantly, that you love it! That’s exactly the sort of customer journey we strive to create. Thank you again for your support and kind words. I’ll be sure to share them with the whole team. Best regards, Jason Carter Head of Business

• 
  2 days ago

  Great service, professional job and fast.

  helen shepherd Vauxhall Drayton Motors Scunthorpe
  Response from Drayton Motors 2 days ago

  Thank you for your fantastic feedback. I’m delighted to hear you were pleased with the service you received and that the work was completed professionally and efficiently. We really appreciate your support and thank you for choosing Drayton Motors. Best regards, Jason Carter Head of Business

• 
  2 days ago

  We bought our car recently, the salesman Charlie is patient to answer all our queries (we spent 2 hours there), after sales service is good, reply email very quick, recommended Drayton Motors Kia Boston

  Cindy Chan Drayton Motors Kia Boston
• 
  2 days ago

  Excellent service, thank you to Rachel and Nikki for a fab customer service experience

  Dawn Harrison Vauxhall Drayton Motors Scunthorpe
  Response from Drayton Motors 1 day ago

  Thank you for your lovely feedback. I’m delighted to hear you received excellent service and that Rachel and Nikki provided such a fantastic customer service experience. I’ll be sure to pass on your kind words to them both — they’ll be delighted to receive the recognition. Thank you again for your support and for choosing Drayton Motors. Best regards, Jason Carter Head of Business

• 
  3 days ago

  Excellent service from start to finish. The sales advisor Raggi matched the quote I already had . Lovely test drive of car and Raggi did not put me under any pressure to buy the car although I already knew I would love it . Super service when car arrived and paperwork sorted swiftly and smoothly . After sales and care from Raggi and this garage is excellent, I could ring them with any question and they are there to help .

  Stuart Dulson Vauxhall Drayton Motors Scunthorpe
  Response from Drayton Motors 2 days ago

  Thank you for your fantastic feedback. I’m delighted to hear that Raggi provided such excellent service from start to finish and was able to secure a deal that worked for you. It’s great to know you enjoyed a relaxed, no-pressure experience and that everything from the test drive through to delivery and paperwork was handled smoothly. I’m particularly pleased to hear that the aftersales support has continued long after collection, as looking after our customers doesn’t stop when they drive away. I’ll be sure to pass on your kind words to Raggi — he’ll be delighted to receive the recognition. Thank you again for your support and recommendation. Best regards, Jason Carter Head of Business

• 
  3 days ago

  After completing my test drive of the vehicle which I purchased, the salesperson Richard covered everything with complete knowledge and professionalism . All my questions were answered without hesitation. They could not have been more helpful. I felt at ease throughout the buying process, and also had a follow up courtesy call to see how things were going.

  Brian Drayton Motors Kia Louth
• 
  4 days ago

  I recently purchased what was advertised as a brand new Kia EV5 from Drayton Motors. However, the car I received turned out to be a showroom demo vehicle, confirmed by a member of there sales team . On the very same day, I experienced a repeating serious fault and had to call the RAC for assistance. The RAC confirmed there was a fault and advised me to return the car to the dealership. They even dropped the car off at Drayton Motors on my behalf. Despite clear evidence—including video proof and five witnesses—Drayton Motors claimed there was nothing wrong with the car. After sending a rejection letter, my request was refused. In my experience, the dealership has ignored my attempts to resolve the issue and is not acting within the law. A warning to others: If you buy a car from Drayton Motors and encounter problems, make sure to get the issues confirmed by another dealership first. In my case, i believe that they fixed the fault and then denied any problem ever existed, the fault would not go away. denying the fault will making it difficult to exercise your right to cancel the purchase within the first 14 days. Fortunately, I had video evidence to support my claim. also i will be taking legal action regards miss-selling advertising a brand new car and failing to advertise that the car is a showroom demo. Be cautious and document everything if you choose to buy from them. Update after Drayton Motors' reply: we drove 78 miles to collect this car, it was close to closing time for the dealership and on the way back it was making banging sounds loud then quiter then off then loud again, called dealership and they implied could be something in frunk or parcel shelf and told us the car had gone through a very well details examination and testinghowever due to the fault we refused to drive it any further had to borrow and insure another car and use that because the fault was not diagnosed by a mechanic until friday. we wouldn't risk using it. RAC confirmed car faulty banging noise. Not once did you reply or comment regarding the RAC’s video evidence that clearly proves the fault. Not once did you listen to our claims that's 5 of us all agreed that something is very wrong with the car. regarding new car why would your staff tell us in person us, that our car was a showroom demo and had sat in your showroom for approximately three months, was this a lie ? i hope someone reads this and shouts out saying i saw a iceberg green kia eve5 in that showroom within the months of late feb 2026 to middle of may 2026, that would be interesting. why would he say that you dont have no new kia eve 5 to display in the showroom because we purchased the demo then at the same time you wheel in a used ev5 in grey to take its place ? I am more than willing to make this RAC video public, so you can see it again, i also have the rac report again saying there is a fault. lets face facts if i had taken this car to our local kia dealership before rac took it back to you , they would have found the fault, i would have a kia report identifying the fault and then the rejection would have been set in stone within 14 days, however the biggest regret was sending it back to Drayton motors . so who fixed it then, because it certainly didn't fix itself. shall i add the video the part were RAC saying there is definitely a banging noise coming from the outside , please reply soon so i can again update it also why not email me the proof of your purchase for the new car lets see what dates are on it.

  Mad Wilburns Drayton Motors Kia Louth
  Response from Drayton Motors 4 days ago

  Good afternoon Mad. I think it's important to make a few things clear to the general public. First, your car is not and never had been a demo. It was a brand new vehicle. It is nonsense to suggest it was a demo or showroom demo or anything else you wish to call it. It was a brand new car with delivery mileage and you are the first registered keeper. The serious fault you have mentioned has never been evidenced. We could not find any evidence of a fault, nor could the RAC. You now accept there is no fault and are accusing us of fixing it?! We are unsure of your intentions and are somewhat baffled by your motives leading to you taking the stance and making the accusations you have made. Regards Drayton Motors Louth.

• 
  4 days ago

  Matthew dealt with my car order. He explained everything clearly. I had a positive experience.

  sabrina gibson Vauxhall Drayton Motors Bolton
• 
  4 days ago

  Fantastic from start to finish the whole process has been amazing I have to mention Mollie Ball, she looked after us all the way, she was polite extremely helpful and very accommodating through out and still is now after we picked up the car, great customer service. You can buy with confidence.

  Jack Daniels Drayton Motors Omoda Jaecoo Grantham
  Response from Drayton Motors 4 days ago

  Hi Jack. Thank you for your fantastic 5-star review and for taking the time to share your experience. We're thrilled to hear that the whole process was amazing from start to finish and that you felt so well looked after throughout your journey with us. Mollie will be delighted to receive your kind comments. Her dedication to providing exceptional customer service, both before and after handover, is exactly what we strive for, and it's wonderful to see her efforts recognised. We're especially pleased that you found the experience professional, accommodating, and supportive throughout. Thank you for your confidence in us and for recommending that others can buy with confidence. We wish you many happy miles in your new car and look forward to being of assistance again in the future. Lee Jones (Head of Business).

• 
  5 days ago

  Raymon was a true professional, friendly, courteous and very efficient and informative in making our car buying experience a truly special day, totally recommended

  Kev The Rev Vauxhall Drayton Motors Bolton
• 
  6 days ago

  Bought a car today with Raymon and can say it was a very good experience from start to finish. No hardsell very helpful and I would recommend viewing and buying a car from this dealership.

  Lee Price Vauxhall Drayton Motors Bolton
• 
  6 days ago

  Company was a pleasure to deal with, Megan Anthony helped me through the whole process of buying my car from drayton motors.

  Charlie Hay Drayton Motors Suzuki Boston
• 
  1 week ago

  Understaffed. Salesman with little knowledge of his products.

  David McDaid Drayton Motors Omoda Jaecoo Louth
  Response from Drayton Motors 4 days ago

  Thank you for taking the time to leave your feedback. We're sorry to hear that your experience did not meet your expectations. We strive to provide knowledgeable, professional service at all times, so it's disappointing to learn that you felt the level of product knowledge and support fell short during your visit. We also appreciate your comments regarding staffing levels. Since your experience, we have recruited additional team members and invested heavily in their training to ensure our customers receive the high standard of service and product expertise they expect from us. We are confident these improvements will have a positive impact on the customer experience moving forward. Your feedback is invaluable in helping us identify areas where we can do better, and we thank you for bringing these concerns to our attention. If you would like to discuss your experience further, please feel free to contact us directly. Kind regards, The Drayton Motors Team

• 
  1 week ago

  I had a great experience at Drayton Motors OMODA JAECOO Louth because I was dealt with by Danny and nothing was too much trouble. Everything organised, explained fully and not pressured. I would certainly recommend the J7 and the dealership.

  lynn wroot Drayton Motors Omoda Jaecoo Louth
  Response from Drayton Motors 1 week ago

  Thank you for taking the time to leave us such a positive review. We’re delighted to hear Danny provided a relaxed and helpful experience, ensuring everything was fully explained and organised for you without any pressure. It’s fantastic to know you’re enjoying your new J7 and that you would recommend both the vehicle and the team at Drayton Motors OMODA JAECOO Louth. We really appreciate your support and hope to see you again in the future. Enjoy your new car!

• 
  1 week ago

  Excellent Service from start to Finish.Ed was amazing, very knowledgable and explained everything in detail.

  Andrew Snidall Drayton Motors Omoda Jaecoo Grantham
  Response from Drayton Motors 4 days ago

  Hi Andrew. Thank you for your fantastic 5-star review of Drayton Motors OMODA | JAECOO Grantham. We're delighted to hear that you received excellent service from start to finish and that Ed made such a positive impression. His knowledge, attention to detail, and commitment to ensuring everything is clearly explained are qualities we greatly value, so it's wonderful to see them recognised. We really appreciate you taking the time to share your experience and will be sure to pass your kind comments on to Ed. We wish you many happy miles in your new vehicle and look forward to welcoming you back in the future. Lee Jones (Head of Business).

• 
  1 week ago

  Josh, our salesman was really helpful and made buying a new car really easy and enjoyable. Highly recommended

  Robyn Mather Vauxhall Drayton Motors Bolton
• 
  1 week ago

  Ray was really helpful and managed to secure me a car within budget on short notice

  Emily Potts Vauxhall Drayton Motors Bolton
• 
  1 week ago

  The staff at Drayton Motors Kia Louth were great, particularly Cole who was very helpful and knowledgeable about the car i was buying. I would certainly recommend this dealership yo friends and family.

  Shaun Clarkson Drayton Motors Kia Louth
  Response from Drayton Motors 1 week ago

  Thank you for your kind review. We’re really pleased to hear you had a great experience with the team at Drayton Motors Kia Louth. Cole will be especially happy to know his help and knowledge made your purchase journey a positive one. We always aim to make the process as smooth and informative as possible, so it’s great to see this reflected in your experience. We really appreciate your recommendation to friends and family and hope you enjoy your new car. If you need anything in the future, we’re always here to help.

• 
  1 week ago

  I thank stacy the sales team was ace with our service of our new helpful all the way thank u very much billy and angie

  William Collishaw Vauxhall Drayton Motors Grimsby
  Response from Drayton Motors 1 week ago

  Hi Billy & Angie, Thank you for your lovely feedback. I’m delighted to hear Stacey and the sales team looked after you so well and made the experience of getting your new car such a positive one. I’ll be sure to pass on your kind words to Stacey and the team — they’ll really appreciate them. Thank you again for your support and enjoy your new car! Best regards, Jason Carter Head of Business

• 
  1 week ago Lewis Arnott Peugeot Drayton Motors Bolton
• 
  1 week ago

  Very good experience from start to finish. All went smoothly and Raymon was very informative and helpful. Will definitely use again

  Gary Corbett Vauxhall Drayton Motors Bolton
• 
  1 week ago

  An amazing experience from start to finish. Ed was extremely helpful and explained things clearly. He even picked us up from the train station when collecting our new car. I would definitely recommend Drayton Motors to anyone looking to buy a Jaecoo/Omoda.

  Paul Ridley Drayton Motors Omoda Jaecoo Grantham
  Response from Drayton Motors 4 days ago

  Hi John. Thank you for your fantastic 5-star review and for your recommendation of Drayton Motors OMODA | JAECOO Grantham. We're thrilled to hear that you had an amazing experience from start to finish. It's wonderful to know that Ed was able to make the process enjoyable and straightforward by keeping you well informed throughout and helping with your collection arrangements, including picking you up from the train station. Your recommendation means a great deal to us, and we're delighted that we could help you find your new car. We wish you many happy miles ahead and look forward to welcoming you back in the future. Lee Jones (Head of Business).

• 
  1 week ago

  We travelled from Liverpool to Drayton Motors in Grantham to purchase our new Omoda 7. From our initial phone call to secure the sale to getting picked up from the station was done with ease and high level professionalism. Thank you Ed for all of your help. We are delighted with our new car.

  Katie Ridley Drayton Motors Omoda Jaecoo Grantham
  Response from Drayton Motors 4 days ago

  Hi Katie. Thank you for your fantastic 5-star review and for choosing to travel all the way from Liverpool to purchase your new OMODA 7 from Drayton Motors OMODA | JAECOO Grantham. We're delighted to hear that everything went smoothly from your initial phone call through to collection day, and that our team made the process easy and professional throughout. It's especially pleasing to hear that Ed looked after you so well and helped make your experience a memorable one. Thank you for placing your trust in us for such an important purchase. We hope you thoroughly enjoy your new OMODA 7 and wish you many happy miles ahead. We look forward to welcoming you back in the future whenever we can be of assistance. Lee Jones (Head of Business).

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