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4.5
#
4049 Reviews
4.5 Average of 4049 Reviews
  • Jonno
    10 hours ago

    I had a great experience buying my used 2023 Kia Sportage 1.6T gdi ISG from Drayton Motors Scunthorpe. I was looked after from start to finish by Chloe, one of the Sales Family. She dealt with me from my first phone call, to the handover, and I was offered excellent coffee whenever in the showroom. She even picked me up from the station. The car was valeted to a high degree including optional Diamondbrite Ceramic Protection treatment in and out, also to a high standard. I can recommend these guys if your looking for a great used Kia.

    Drayton Motors Kia Scunthorpe
  • Eden Jeffries
    1 day ago

    I recently had a great car buying experience at Wilson & Co Vauxhall, thanks to Jason. He was welcoming, understood my needs, and was impressively knowledgeable about their vehicle selection. Jason helped me find the perfect car within my budget without any sales pressure. His transparency in explaining financing options was also greatly appreciated. Overall, a fantastic service from Jason and the team at Wilson & Co Vauxhall!

    Wilson and Co Vauxhall Grimsby
  • Olivia Kirk
    1 day ago

    I recently purchased a car from Wilson & Co Grimsby and was assisted by Jason Carter. Jason was exceptionally welcoming and knowledgeable, providing detailed answers to my questions and helping me navigate their extensive inventory without any pressure. He was patient, thorough, and highly dedicated to ensuring I was satisfied with my choice, offering great after-sales support. The entire process was transparent and efficient. I highly recommend Jason for anyone looking for a reliable and professional car buying experience.

    Wilson and Co Vauxhall Grimsby
  • Robin Ardis
    1 day ago

    Great service

    Wilson and Co Vauxhall Grimsby
  • Adam Johnson
    2 days ago

    I had the pleasure of buying my new car through Jason carter. I can’t thank him enough with his extreme professional skills and service. Thank you again Jason I will definitely be recommending you to my family and friends keep up the great work.

    Wilson and Co Vauxhall Grimsby
  • Molly Parker
    2 days ago

    Fantastic and professional service! Jodie was extremely helpful and nothing was too much trouble. Would highly recommend.

    Wilson and Co Vauxhall Scunthorpe
  • Angel hills
    2 days ago

    Absolutely amazing experience when buying a car from Jason. Jason’s knowledge about the cars is amazing and his friendly attitude is exceptional, there was no pressure to purchase the car even after spending so much time with us explaining and answering all of our questions.

    Wilson and Co Vauxhall Grimsby
  • Andrew Carter
    2 days ago

    Wow, what an experience I had looking for a car with Jason Carter at Wilson and Co Vauxhall. Customer service was brilliant and very helpful. 5 Stars

    Wilson and Co Vauxhall Grimsby
  • Lucy Carter
    2 days ago

    I had a fantastic experience at Wilson & Co Grimsby, largely thanks to Jason, the manager. His professionalism, deep vehicle knowledge, and focus on customer needs made the purchase process seamless and stress-free. The dealership is welcoming and well-maintained, with a great selection of cars. Jason's transparent approach to pricing and financing stood out, ensuring a smooth transaction. I highly recommend Wilson & Co Grimsby and suggest asking for Jason for top-notch service.

    Wilson and Co Vauxhall Grimsby
  • Terry Allenby
    3 days ago

    Got a disabled car here was told wheel chair would fit boot didn't told stroller would fit didn't .was not told 230 mile charge can use 185 miles for 55 to 60 miles trip to scunthorpe round trip .in my case 5 seats max use 2 or one passengers as my seat no one can sit behind and same if passenger is tall too

    Wilson and Co Vauxhall Grimsby
  • steven Coyne
    5 days ago

    I can honestly say that the sales team at Drayton motors was fantastic they delivered the car I wanted with out any questions thanks troy

    Drayton Motors Suzuki Boston
  • Keith Clough
    5 days ago

    This company are happy to take your money but when things go wrong do all they can to get out of it 0 feedback avoid at all cost

    Wilson and Co Vauxhall Bolton
    Response from RJTK Automotive 3 days ago

    Hello Keith, Thank you for taking the time to share your review, even though we're sorry that your visit went wrong. The experience you describe is not what we wish for our customers: we will fix the expereicne in the best way we can and i would invite you in to speak with me about this experience. Kind regards Jonathan

  • Eleanor Foottit
    5 days ago Wilson and Co Vauxhall Bolton
    Response from RJTK Automotive 3 days ago

    Hello Eleanor, Thank you so much for this comment. The whole team is very happy to read you: it encourages us to continue in this direction. Have a good day and see you soon ! Jonathan ????

  • Michelle Longbone
    5 days ago

    Very helpful staff. Found us a good quality used car with low mileage at a good price. Excellent service by.Pete and Jody, and all theother teammembers to provide a flawless service First Class!!

    Wilson and Co Vauxhall Scunthorpe
  • Eden Parsons
    5 days ago

    Lovely service...Sean is fab! Love the car Thankyou

    Drayton Motors Kia Louth
    Response from RJTK Automotive 5 days ago

    Hi Eden. Thank you so much for your lovely review about Sean and your new car, it truly is appreciated! We really hope you continue to enjoy it for years to come - thanks again and thanks for your custom! Lee Jones (Head of Business).

  • caitlin stranks
    6 days ago

    Bought my last 3 cars from Raymon, excellent service every time.

    Wilson and Co Vauxhall Bolton
    Response from RJTK Automotive 3 days ago

    Hello caitlin, Thank you for your excellent feedback. Looking forward to seeing you again in our business. Have a good day ! Jonathan ????

  • Jeanette Harris
    1 week ago

    We would like to share that our experience at Drayton Motors Kia was amazing! SEAN F was really amazing. Very patient went through all of the information in great detail no stone left unturned we knew exactly what was happening and when . Drayton should give him a pay rise!! The car is also fantastic. Everyone we met was so amazing we felt like royalty and this is by far the best garage we have ever been.

    Drayton Motors Kia Louth
    Response from RJTK Automotive 1 week ago

    Hi Jeanette. Thank you so much for your lovely review about your experience with Sean, it truly is appreciated and was a pleasure to read! I am really pleased that Sean was patient and explained everything to your liking and requirement too! I shall certainly consider a pay rise for him - considered and ruled out on the basis of bribery :) - but your kind words will be all that Sean needs anyway! Thank you so much once again for your truly kind words and your business too, enjoy your new car! Lee Jones (Head of Business).

  • Christine Hayes
    1 week ago

    Jodie lovley person really helpful really lovley experience and over all very good I will come again thank u Jodie

    Wilson and Co Vauxhall Scunthorpe
  • Y D
    1 week ago

    PROCEED WITH CAUTION IF BUYING FROM A DISTANCE! We feel like it's import to share our experience as distance buyers with Kia motors Drayton. We decided to purchase a Black Kia Sportage GT Line S as our first family car, we are expecting in August. The experience initially was great, Sean was very helpful, sent us a number of videos and reassured us that they sold to customers all over the country, and if we purchased the vehicle and weren’t satisfied, it could be returned for a full refund. As there are many good reviews for this business we felt like comfortable proceeding on this basis. We transfered £18,600 for the black Kia Sportage GT Line S, a 2019 model with low mileage. It was a 416 mile round trip to collect the vehicle, there was a viewing and a part exchange which was all fine and I set off driving the 208 mile journey home. 70 miles into the journey the car malfunctioned on a busy duel carriage way roundabout, when accelerating from the traffic lights. Upon pressing the accelerator the dual clutch Transmission (automatic gearbox) couldn't get into the correct mode to accelerate, meaning when pulling out from a junction the car had no power, this nearly caused a major crash and I managed to crawl into a lay-by. A terrifying experience as I am 6 months pregnant and had no reception to call my partner. After turning the engine on and off, it started as normal but the car had issues several times on the way home, trying to overtake a car in the slow lane the vehicle couldn’t accelerate above 60 mph. So given this traumatic experience we wanted to immediately return the vehicle, which is where everything became difficult. We were told we could be fully refunded but it was our responsibility to return the vehicle to there site (even though the vehicle was clearly unsafe to drive and the engine light on indicating something is wrong), the other option is take this vehicle to a local garage to get it diagnosed, so we enquired about this and there is a 4week wait for an appointment, but realistically after spending £18,600 pounds waiting a month without a vehicle to have this clear issue "diagnosed" just wasn't something we had the time or interest in doing. We now know this is a common issue with these vehicles just google "Gt Line DCT auto problemAs it's our responsibility to return this vehicle I have to drive a dangerous vehicle 208 miles as well as being charged £1 per mile driven, or incur the cost of getting it transported on the back of a low loader, which I opted for in the end, given the clear issue with the vehicle we felt Kia Drayton should have covered this cost, which they didn't. After sharing a picture of the engine light faults, they did waive the £1 per mile cost but refused to incur the cost of transporting the vehicle back to Louth. This whole experience left us out of pocket £600, multiple near crash incidents and just completely stressed out, not what you want when you’re 6 months pregnant. Clearly a lot of these issues come from us being distance buyers is why we cannot recommend Drayton motors to anyone purchasing from afar, things may have been simpler if we lived locally. A final word of warning to anyone buying a Kia, be cautious of this issue with the DCT gearbox, it's very dangerous and we have since noticed lots of low mileage vehicles with multiple owners, it wouldn’t surprise me if this was the reason why. We will be buying a new car locally this time and it certainly won't be a Kia.

    Drayton Motors Kia Louth
    Response from RJTK Automotive 1 week ago

    Hi Miss Danily. I’m sorry that you have chosen to leave us such a disappointing review, but alongside your point of view on this situation I think it’s only right that we allow the general public to see our side of it. Upon purchasing the Sportage, we presented you with the opportunity to review the Distance Selling Regulations which outline both of our responsibilities when transacting from a distance. This clearly outlines what you need to do should you wish to return a vehicle which is actually no different to any other business. We were there for you from the moment you let us know you had suffered a problem and run through various options for you. As there was no warning light on the dashboard that would prompt to a running fault with the car, we suggested that you look to get the car diagnosed given that the issue you suffered didn’t present itself again once you had got the vehicle home. None of us could be sure of what the issue was without an expert diagnosing the problem. No-one could be certain of it being linked to the DCT gearbox and that’s just a theory that may not have foundation without diagnosis. We accepted your request to return the vehicle under the Distance Selling Right straight away and without objection. You signed this agreement prior to purchasing the car so you knew what the downsides were to dealing from a distance. We cannot treat anyone with any preference under FCA regulations and must treat all customers equally. Once you presented the engine management light being displayed too, we advised you that we would take the vehicle back under the Consumer Rights Act 2015’s short term right to reject. We advised this and we prompted this right for you to show that we are committed to helping people with concerns and issues. Not every sale we go through can be perfect, but we certainly put no barriers up and helped you all the way throughout. With regards to you having to cover the cost of returning the vehicle, this is also common throughout any retail experience. If you purchased a TV from on online retailer and opted to return it, they would insist you covered the cost too. It’s simply just something you have to do when purchasing from a distance. I’m sorry that this didn’t work out for you, but I certainly do not believe we have done anything wrong and we helped you quickly and efficiently all the way throughout. I wish you all the best with finding a vehicle more locally to you. Lee Jones (Head of Business).

  • Rizwan Qureshi
    1 week ago Drayton Motors Kia Louth
    Response from RJTK Automotive 1 week ago

    Hi Rizwan. Thank you so much for your 5 star review - we truly appreciate it and hope you enjoy your new car! Lee Jones (Head of Business).

  • sophie morgan
    1 week ago

    Excellent service from start to finish. Jason kindly sourced the car I was wanting and then Troy took me through the process, even sending detailed personalised videos of the vehicle. Friendly and professional service that I highly recommend to anyone looking for a new car.

    Drayton Motors Suzuki Boston
  • PaulG
    1 week ago

    Dear Lee, I am writing to express my sincere gratitude for the exceptional service that your company provided during the recent sale and collection of my new Kia Sportage, YT73KVY. I was impressed with the outstanding effort, patience, and attention to detail that went into the collection and handover process. Steven Chan, who assisted me, was an exemplary ambassador for your company. His willingness to go above and beyond to ensure my satisfaction was truly remarkable. His attitude was a refreshing change from the usual "get on with it" mentality that is all too common these days. My wife and I are extremely satisfied with the car and continue to be impressed with its features and capabilities. If we lived closer to your company, we would undoubtedly take advantage of the full range of services on offer with complete confidence. I will confirm with Steven when the V5 for my Mazda has been forwarded to you. You can also be assured I'll have no hesitation in highly recommending the company to colleagues dealt with in the surrounding area. Once more, thank you and Steven for a truly fulfilling experience that exceeded my expectations. Sincerely, P.S. Garrett

    Drayton Motors Kia Louth
    Response from RJTK Automotive 1 week ago

    Hi Paul. Thank you so much for your amazingly detailed review about your experience with Steven - it truly is appreciated! It was our absolute pleasure to do business and we really appreciated the trust you placed in us especially being so far away from us! Thank you once again for choosing us to buy your new Sportage from - we will always only ever be a call or an email away should you ever need anything in the future! Until we meet again, take care and enjoy your new car! Lee Jones (Head of Business).

  • Tom Major
    1 week ago

    First purchase from Drayton. Cole and the team were very professional, helpful and trustworthy. Would definitely use again.

    Drayton Motors Suzuki Boston
  • The Groovy Cats
    1 week ago Drayton Motors Kia Grantham
    Response from RJTK Automotive 1 week ago

    Good Morning, we are very disappointed to see your 1 Star review, so we can try and resolve any issues you may have had could you please email us at social@rjtkgroup.com with your full name, reg and contact number and I will forward to the Head of Business to investigate, many thanks

  • Chris Wilson
    1 week ago

    I use the garage for all my services on my own and my wife's car , we both have kia cars the staff are very friendly and efficient.

    Drayton Motors Kia Boston
    Response from RJTK Automotive 1 week ago

    Thank you so much for your five star review Chris we really appreciate it. We're pleased you find the team to be friendly and efficient. We appreciate yours and your wife's custom and we look forward to seeing you again soon. All the best for now, from the team here at Drayton Kia.

  • Natalie Loveday
    1 week ago

    Collected our Kia ceed sportswagon last week. I couldn’t be happier. I would like to say a massive thank you to Lucas for literally going the extra mile to collect it from the Scunthorpe branch to bring it closer for us to test drive. We had three long weeks without a car and were using my brother to look around. Out of everywhere we visited we felt at ease asking any questions. Great information given with no pressure to buy. I was given the chance to test drive a similar model and Lucas went through any differences between that one and the one we had our eye on in Scunthorpe. Overall a great experience. Thanks again for all your help

    Drayton Motors Kia Boston
    Response from RJTK Automotive 1 week ago

    Thank you for your review it means the world to us to know that you couldn't be happier with your new car and the service that you received from Lucas. We're so pleased that you felt Lucas went the extra mile, we strive for 100% customer satisfaction and are so pleased that you found that to be the case. We'll pass your glowing comments onto Lucas and we're sure it will put an extra spring in his step. We hope you continue to enjoy your new car and we look forward to seeing you again. All the best for now from all the team here at Drayton Kia.

  • Matthew Elmes
    2 weeks ago

    Nice and friendly welcome , clean and everything spot on

    Wilson and Co Vauxhall Bolton
    Response from RJTK Automotive 1 week ago

    Hello Matthew, We're really happy that you enjoyed your experience ! We'll send your feedback to the entire Wilson and Co Vauxhall Bolton team. See you soon ! ???? Thanks Jonathan

  • steve arnold
    2 weeks ago

    Dealt with Alan Carr. Absolute dream to deal with. Van was TIDY. Gutted it didn't have a cassette player to play some pleasure dome classics but you can't have everything

    Drayton Motors Maxus Louth
    Response from RJTK Automotive 2 weeks ago

    Hi Steve. Thank you so much for your lovely review, it also made me chuckle so thanks for that! Such a shame about the cassette player, but we can’t have it all in life I guess ey?? Thanks again for your custom, enjoy your new van! Lee Jones (Head of Business).

  • Ian Johnson
    2 weeks ago

    Me and my partner went to wilsons today too change our car our appointment was with Raymond Rushdi he was brilliant with us and made us quite comfortable about us picking our new car he didn't push at all on what to do on the decision we would recommend friends and family to go if they need a new car

    Wilson and Co Vauxhall Bolton
    Response from RJTK Automotive 1 week ago

    Hello Ian, We are delighted to see your excellent appreciation and we wanted to thank you sincerely. We look forward to welcoming you again very soon. Regards Jonathan ????

  • Ginny Gregory
    2 weeks ago

    Great service from Mark. Great knowledge and not pushy or pressured. Pleasant experience and a lovely car. Thank you. However the company used to do fit EV chargers need to work on their systems which is no way a reflection on the salesperson or the dealership.

    Wilson and Co Vauxhall Grimsby

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